Privacy
Privacy policy.
Short and specific: what data the site collects, why, where it goes and how you exercise your rights.
We reply on the next working day. We name the fee in writing, in our reply to your inquiry. Scope and timing are confirmed in writing before work starts.
- Who processes your data
The controller is Schule d.o.o. Podgorica, tax ID 03066339, Gavra Vukovića bb, 81000 Podgorica, Montenegro. Contact for data questions: office@schule.co.me.
- What we collect
Through the inquiry forms: name, email, phone (if you enter it), your message and the selected inquiry type; in the checklist form also the company name, if you enter it. The page the inquiry was sent from, the first page of your visit, the campaign tag in the address if there is one (utm parameters, gclid), the language and the time of sending are sent with it. The first page and the campaign tag are kept in browser storage (sessionStorage) only while the tab is open.
Through visit and ad measurement (Google Analytics and Google Ads conversions): without your consent Google receives only a signal without cookies and without identifiers (page visited, device type, approximate location from the IP address), for aggregate measurement and modelling. Analytics and advertising cookies are used only with your consent. Names and contact details from inquiries are not sent to Google.
- Why and on what basis
We use inquiry data to reply to your inquiry and prepare a proposal, at your request, as steps prior to entering into a contract; if an engagement follows, also to perform it. We do not sell the data or share it for third-party marketing.
Measurement cookies are used only on the basis of your consent, to see which pages are useful and which ads bring inquiries.
- Who else processes data
Cloudflare (website hosting and form processing), Resend (sending the inquiry email to office@schule.co.me), Notion (inquiry records) and Google (Analytics and Ads: cookies only with your consent; without consent only a cookieless signal, see Cookies). The inquiry is sent to the Schule inquiry system at schule.co.me.
We reply by email on the next working day.
Some photographs on the site are loaded from Unsplash servers, so Unsplash sees the browser's IP address when they load.
If you click WhatsApp or a map link, WhatsApp (Meta) or Google Maps opens and their terms apply.
- Transfers outside Montenegro
Cloudflare, Resend, Notion and Google are US companies and may also process data in the United States. The transfer relies on the safeguards in their data processing terms: for Cloudflare, Resend and Google, certification under the EU-U.S. Data Privacy Framework (European Commission adequacy decision 2023/1795) and the European Commission standard contractual clauses; for Notion, the standard contractual clauses. Transfers out of Montenegro are governed by Article 42, points 3, 6 and 8, of the Law on Personal Data Protection.
- Cookies and withdrawing consent
Until you choose “Accept”, analytics and advertising cookies stay off (Google Consent Mode); choosing “Essential only” keeps it that way. Your choice is stored in your browser (localStorage, key schule_consent).
You can change or withdraw consent at any time through the “Cookie settings” link at the bottom of every page: the banner opens again and “Essential only” returns to the cookieless state. You can also turn measurement off with a browser add-on: https://tools.google.com/dlpage/gaoptout.
- How long we keep it
Inquiries that do not lead to an engagement are deleted within 12 months. If an engagement follows, we keep the data for as long as the law requires for business records. At your request we delete it earlier, where there is no legal obligation to keep it.
- Your rights
You can request access to your data, its correction or deletion, object to processing and withdraw consent. Send the request to office@schule.co.me.
If you believe your rights have been infringed, you can contact the Agency for Personal Data Protection and Free Access to Information of Montenegro.